Terms & Conditions
Genesis Family Practice
Last updated: January 2026
Welcome to the Genesis Family Practice website. By accessing or using our website, services, or communication channels, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. Use of Website
The content provided on this website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding medical concerns.
Genesis Family Practice reserves the right to modify, suspend, or discontinue any part of the website or services without notice.
2. Medical Disclaimer
Using this website does not establish a doctor-patient relationship. A formal relationship is established only after an in-person or approved telehealth consultation with Genesis Family Practice.
3. Appointments & Communications
By submitting appointment requests, contact forms, or patient information through our website or systems, you authorize Genesis Family Practice to contact you via phone, email, or SMS regarding your care, scheduling, billing, or related matters.
4. Privacy & Data Protection
We are committed to protecting your privacy. All personal and medical information is handled in accordance with HIPAA and applicable privacy laws.
Please review our Privacy Policy for full details on how your information is collected, used, and protected.
5. SMS / Text Messaging Terms & Conditions
5.1 Program Description
By opting in to receive text messages from Genesis Family Practice, you agree to receive SMS and/or MMS communications related to your healthcare and interactions with our practice. These messages may include:
Appointment reminders and confirmations
Prescription, lab, or care coordination notifications
Follow-up communications after visits
Billing, insurance, and payment-related messages
Practice announcements and patient support communications
5.2 Consent & TCPA Compliance
By providing your mobile phone number through our website, patient intake forms, scheduling systems, or other communication methods, you grant prior express consent to receive healthcare-related text messages from Genesis Family Practice in compliance with the Telephone Consumer Protection Act (TCPA).
SMS consent is voluntary and is not required as a condition of receiving medical treatment or services.
5.3 Message Frequency
Message frequency varies depending on your appointment activity, care needs, and communication preferences.
5.4 Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any text message. Once opted out, you will no longer receive SMS messages unless you provide renewed consent.
5.5 Help
Reply HELP to any message for assistance or contact Genesis Family Practice directly through our official contact channels.
5.6 Message & Data Rates
Standard message and data rates may apply depending on your wireless carrier and service plan.
5.7 Privacy & HIPAA Compliance
Genesis Family Practice is committed to protecting your privacy. SMS communications may include health-related information and are managed in compliance with HIPAA and all applicable privacy regulations.
Your phone number and SMS consent information will not be shared with third parties or affiliates for marketing purposes.
5.8 Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
6. Intellectual Property
All website content, including text, logos, graphics, and design elements, is the property of Genesis Family Practice and may not be copied, reproduced, or distributed without prior written permission.
7. Limitation of Liability
Genesis Family Practice is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website or communication services.
8. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to this page.